If you are a customer of the Comcast cable company, then the XFINITY My Account app will help you manage your account, which will help you save time and reduce the amount of hassle that your account gives you. The app even allows you to pay and view your bill using a bank or credit card.
Fixing Problems Before They Arrive
The app is a tool that was created by Comcast Cable Corporation, and one may wonder why they have created a tool to deal with customer problems. What they have done is address their customers' problems before they arise. For example, if you need to troubleshoot your device issues, you could call their customer service department and wait in a queue for hours, or you may use your XFINITY My Account app and have it walk you through the troubleshooting. You may use the app to pay your bill, to program the remote on your TV and to update your Wi-Fi settings if you need to.
More Than Just A Portable Account Tool
You may do almost all the things you would normally have to call the customer service department for. For example, with your XFINITY My Account, you may cancel appointments and reschedule them. You may check your connection status, and you may even see a technician's estimated time of arrival (in minutes not months!). You may request a callback from tech support, and you may find a service center. The app is free and essential for Comcast cable customers.